1. Use the recipients fields as required (To: Main recipient, Cc: Carbon Copy, and Bcc: Blind Carbon Copy).
2. Fill in the subject with a
suitable title. If no more information needs to be written, simply write “EOM”
meaning “End Of Message” at the end of the subject title. The recipient then doesn’t need to read any
further, as this indicates that all the necessary information has been provided
and there is nothing in the body of the email.
3. Begin with a salutation, word
or phrase, or start with a “please” or “reminder” leading the reader directly
to the email’s main issue.
4. Include the main idea in the opening sentence.
5. Use full sentences and be specific.
6. Do not use all capital or lower-case letters.
7. Avoid the use of “textspeak” (abbreviations and acronyms).
8. Be concise and respectful. Consider creating an attachment if your text is longer that three paragraphs.
9. Include words like “please” and “thank you” and do not be sarcastic in their use.
10. Specify the response you want.
11. Add your signature, including your name, (telephone and company’s name for a professional email).
12. Proofread, edit, use the spellcheck, and if is necessary use a dictionary.
13. If you are sending an email and you have the option, use the tool for delivery or reader verification, as this way you know if the email has reached its recipient and it is also a way to encourage him/her to respond promptly.
14. Reply promptly, and if you need more than 24 hours to collect information or make a decision, send a response explaining the delay.
15. Keep in mind that your email could be public information and be aware of the vocabulary that you use.
4. Include the main idea in the opening sentence.
5. Use full sentences and be specific.
6. Do not use all capital or lower-case letters.
7. Avoid the use of “textspeak” (abbreviations and acronyms).
8. Be concise and respectful. Consider creating an attachment if your text is longer that three paragraphs.
9. Include words like “please” and “thank you” and do not be sarcastic in their use.
10. Specify the response you want.
11. Add your signature, including your name, (telephone and company’s name for a professional email).
12. Proofread, edit, use the spellcheck, and if is necessary use a dictionary.
13. If you are sending an email and you have the option, use the tool for delivery or reader verification, as this way you know if the email has reached its recipient and it is also a way to encourage him/her to respond promptly.
14. Reply promptly, and if you need more than 24 hours to collect information or make a decision, send a response explaining the delay.
15. Keep in mind that your email could be public information and be aware of the vocabulary that you use.
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